⭐ Our Drivers – Professional, Verified & Trained for Safe, Comfortable Travel.
Behind every excellent cab service, there is a driver who delivers professionalism, safety, and comfort on the road. At Saptik Cab Services, our drivers are not just people who “drive the car” — they are trained professionals who represent our values, our brand, and our promise of reliable transportation across Kolkata, 24×7.
“Our drivers are trained, verified, and committed to safe travel.”
⭐ Our Drivers Are the Strength of Saptik Cab Services
Kolkata traffic can be unpredictable. Road conditions change minute to minute. Peak hours can double travel time.
This is why the quality of the driver behind the wheel matters more than anything else.
At Saptik Cab Services, we follow a strict set of guidelines to ensure that every driver provides:
- Safe driving
- Professional behaviour
- Courteous communication
- Route expertise
- Clean vehicle management
- Reliable punctuality
- Knowledge of airport procedures
- Support for late-night and long-distance travel
We don’t compromise — our drivers are the backbone of our service, and we treat their role with utmost seriousness.
⭐ Our Driver Selection Process (Strict But Fair)
We receive many applications from experienced drivers across Kolkata, but only a small percentage get selected.
Here is how our selection system works:
✔ 1. Background Verification
Every driver undergoes:
- Police verification
- ID verification (Aadhar, Voter ID)
- Address verification
- Driving license verification
- Past employment check
We ensure complete transparency before onboarding anyone.
✔ 2. Driving Skill Test
We conduct a real driving test on:
- City routes
- Narrow lanes
- Highways
- Airport stretches
- Traffic-dense areas (e.g., Ultadanga, Science City, New Town)
Only drivers with safe, balanced, and calm driving qualify.
✔ 3. Behavioural Evaluation
We evaluate:
- How they talk
- How they respond under pressure
- How they handle customers
- Attitude toward timing and responsibility
Rude or arrogant behaviour is an instant rejection.
✔ 4. Clean Vehicle Check
If a driver brings his own vehicle, we check:
- Cleanliness
- AC performance
- Seat covers
- Boot space
- Mechanicals (engine, tyres, brakes)
If the vehicle isn’t maintained, we don’t onboard.
“Every cab is cleaned and checked before rides.”
⭐ Training Our Drivers Receive
We don’t stop at hiring.
Every driver goes through mandatory training sessions that build skill, safety, and service quality.
✔ 1. Customer Service Training
Drivers learn:
- Polite communication
- How to assist elderly passengers
- Handling luggage carefully
- Respecting privacy
- Maintaining comfort during rides
✔ 2. Safety & Defensive Driving
We teach:
- Maintaining distance
- Responding to sudden stops
- Safe night driving
- Managing monsoon roads
- Avoiding risky shortcuts
✔ 3. Route Knowledge & Navigation
Drivers master:
- Airport gates & pickup zones
- IT hubs (Sector V, New Town)
- Railway stations (Howrah, Sealdah)
- Major hospitals
- Tourist spots
- Salt Lake sectors
- Peak-hour alternate routes
✔ 4. Airport Pickup Training
They learn how to:
- Track flights
- Pick customers from the correct gates
- Handle luggage
- Assist international travelers
- Avoid delays or confusion
✔ 5. Emergency Handling
Training includes:
- Handling medical emergencies
- Managing night breakdowns
- Contacting support team
- Providing immediate passenger support.
⭐ How We Ensure Safe & Trustworthy Drivers.
Safety is our highest priority, especially for:
- Solo women travelers
- Late-night commuters
- Senior citizens
- International travelers
- Children and families
Here is what we do:
✔ GPS Monitoring
Every ride is tracked from start to end.
✔ Night Travel Protocol
Only experienced drivers with a clean track record are assigned night rides.
✔ Regular Behaviour Check
Customer feedback and periodic evaluation checks help us maintain standards.
✔ Dress Code & Cleanliness
Drivers maintain a clean, neat appearance and keep their vehicle spotless.
✔ Zero Tolerance for Misconduct
We have strict rules:
- No misbehaviour
- No overcharging
- No arguments
- No cancellation without reason
- No smoking or alcohol consumption while driving
One complaint = immediate suspension.
“Our drivers go beyond driving — they assist and support you throughout the journey.”
⭐ Why Customers Love Our Drivers
Here’s what passengers commonly appreciate:
✔ Polite and Respectful Communication
Drivers greet passengers properly and speak calmly.
✔ On-Time Every Time
Punctuality is a core part of our culture.
✔ Knowledge of Shortcuts & Alternate Routes
Drivers know Kolkata’s roads inside out.
✔ Clean Cars — Always
Drivers maintain hygiene and comfort standards.
✔ Safe for Women & Families
Verified, well-trained, and monitored.
✔ Skilled in Long-Distance Driving
Perfect for Digha, Puri, Siliguri, Mandarmani, Shantiniketan, and more.
⭐ Our Promise to You
When you book a cab with Saptik Cab Services, you’re not hiring “just a driver.”
You’re trusting a trained, verified, responsible professional committed to giving you:
- A safe journey
- A comfortable ride
- A respectful experience
- Transparent pricing
- On-time service
Our drivers make your travel stress-free — from the moment you book until you reach your destination.
⭐ Book Your Ride Today
📞 +91 62895 24289
📧 biswassaptik2@gmail.com
Available 24×7 across Kolkata.