Effective Date: 18/10/2025
At Saptik Cab Service, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our app, or book our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect only the information necessary to provide you with a safe and personalized travel experience, including:
- Personal Details: Name, phone number, email address, and payment information.
- Ride Information: Pickup and drop-off locations, date, time, and trip history.
- Device Data: IP address, browser type, and operating system for analytics and service improvements.
- Location Data: Used to assign nearby drivers and ensure accurate pickups.
2. How We Use Your Information
We use your data responsibly and only for the following purposes:
- To process bookings and confirm rides.
- To communicate important updates regarding your trips.
- To enhance our services and improve user experience.
- To provide customer support and resolve issues quickly.
- To ensure security, safety, and fraud prevention.
3. Data Protection and Security
Your data is stored on secure, encrypted servers and protected against unauthorized access or misuse.
We use advanced SSL encryption, secure payment gateways, and regular audits to maintain the highest standards of data security.
4. Sharing of Information
Saptik Cab Service does not sell, rent, or trade your personal data with third parties.
Your information may be shared only with:
- Verified drivers to fulfill your booking.
- Payment processors to complete secure transactions.
- Legal authorities, only when required by law.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences, track site performance, and improve service quality. You may disable cookies in your browser settings, though some site features may not function properly without them.
6. Your Rights
You have the right to:
- Access and review your personal information.
- Request correction or deletion of your data.
- Opt out of promotional communications at any time.
To make such requests, please contact our support team.
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted or anonymized.
8. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. All updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
For any questions, requests, or concerns about this Privacy Policy, please contact us:
📧 Email: biswassaptik2@gmail.com
📞 Phone: +91 6289514158
🌐 Website: www.saptikcabservice.com
Saptik Cab Service – Safe, Secure, and Sophisticated Travel You Can Trust.